Cognitive and Affective Causes of Consumer Dissatisfaction With the Hospitality Encounter
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چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: Journal of Hospitality Marketing & Management
سال: 2009
ISSN: 1936-8623,1936-8631
DOI: 10.1080/19368620903170216